Emergency? Call 911. Not sure where to go? Start with the guide.
Request an appointment 24/7 Nurse Line: (616) 555-0119
Riverbank Health · Grand Rapids, Michigan
Three hospitals, four neighborhood clinics, and one medical record. Tell us what's going on and we'll tell you, in plain language, whether that means the ER, urgent care, a same-day clinic visit, or a nurse on the phone.
Emergency? Call 911. The care guide asks about that first, every time.
Door 1
Life- or limb-threatening. Call 911. Three ERs are open 24/7.
Emergency & traumaDoor 2
Hurts today, isn't dangerous. Walk in daily, 8 a.m. to 8 p.m.
Mill District walk-inDoor 3
Same-day slots every morning and appointments within days.
Request an appointmentDoor 4
Not sure? A nurse answers (616) 555-0119, day and night.
Or use the guideRight now
Every Riverbank ER and urgent care posts its current wait. If your nearest door is busy, the next one may be fifteen minutes away and far quieter.
Sample data
Sample times for this demo. A live site refreshes them from each department's tracking board every 15 minutes. The sickest patients are always seen first, so your wait may differ. Not sure which one you need?
Services · 01 to 12
Wherever you're seen, downtown, at a neighborhood clinic, or on the phone, your record follows you. Start with the service line and we'll handle the rest.
Locations
No one in the Grand River valley is more than fifteen minutes from a Riverbank door, and every door opens onto the same medical record.
ER open 24/7
Riverbank Medical Center
300 Monroe Avenue NW, Grand Rapids, MI
ER open 24/7
Riverbank North Hospital
4820 Alpine Ridge Parkway, Comstock Park, MI
ER open 24/7
Riverbank East Hospital
6200 Cascade Meadows Drive SE, Grand Rapids, MI
Find a doctor
Search by specialty, location, or language. Most of our clinics are accepting new patients this month.
Family Medicine
Dr. Varga has led the Cedar Landing practice for nine years and still holds same-day slots every morning for her own patients.
Orthopedics & Sports Medicine
Dr. Haddad built the Cedar Landing orthopedic walk-in on a simple idea: most injuries need a plan the same day, not surgery.
Medical Oncology
Dr. Yusuf sees every new diagnosis within five days and gives each patient her team's direct line. No phone trees in cancer care.
Patient reviews
We read every comment, including the critical ones. They shape how we staff, schedule, and explain.
“The nurse line picked up at 2 a.m. and told me my son's fever could wait for the clinic in the morning. It could. He was seen by 9:15 and the nurse called the next day to check on him.”
Jessica M. Pediatrics · Cedar Landing Clinic
“Dr. Mensah drew my heart on a piece of paper so I'd understand the stent. No doctor had ever explained anything to me that clearly.”
Ron T. Cardiology · Medical Center
“We toured the Birth Center at 36 weeks, so at 3 a.m. I knew exactly which door to use. The triage nurse was waiting for us.”
Alana P. Maternity · North Hospital
Sample comments written for this demo site.
Why a system
An ER visit at East, a follow-up at Westbrook, cardiac rehab near home: most health care is a relay race. Riverbank runs it with one baton.
News
Riverbank East opens expanded Infusion Center, doubling cancer care space on the east side
Twelve new garden-view infusion bays mean most patients can now get chemotherapy within fifteen minutes of home, with Saturday hours for people who work weekdays.
Read the story
New orthopedic walk-in clinic opens at Cedar Landing with same-day care for sprains and simple breaks
Weekday injuries no longer need an ER visit or a two-week wait. Walk in Monday through Friday, 8 a.m. to 6 p.m., and leave with an X-ray, a plan, and a booked follow-up.
Read the story
Find care
Answer two questions and we'll point you to the right front door (the ER, urgent care, a clinic, or a nurse on the phone) and explain why.
Or call the 24/7 nurse line: (616) 555-0119