Skip to main content

Emergency? Call 911. Not sure where to go? Start with the guide.

Request an appointment 24/7 Nurse Line: (616) 555-0119

Riverbank Health Every specialty · One system

Locations

Seven doors. One system.

Every location below works from the same medical record, so choose by distance and hours, not by paperwork. ERs never close, and the nurse line answers when everything else has.

Before you drive

Check the wait, then choose your door

All three ERs treat the same emergencies, and the sickest patients are always seen first. For minor illness and injury, urgent care is usually faster and costs far less.

  • Life-threatening? Call 911 and let paramedics choose the ER.
  • Hurts but isn't dangerous? Walk in to Mill District, daily 8 a.m. to 8 p.m.
  • Not sure? The nurse line answers (616) 555-0119 around the clock.

ER & urgent care waits

Sample data

Sample times for this demo. A live site refreshes them from each department's tracking board every 15 minutes. The sickest patients are always seen first, so your wait may differ.

Hospitals

Three hospitals, ERs open 24/7

Level II trauma downtown, the Family Birth Center at North, and a quick community ER at East. No one in the valley is more than fifteen minutes from one of them.

Glass atrium tower and covered drop-off canopy at the main entrance of Riverbank Medical Center on a sunny day

Riverbank Medical Center

Hospital · ER 24/7

ER wait about 34 min (sample)

Our flagship downtown campus: a Level II trauma emergency department, the heart and cancer programs, and 24 operating rooms, all connected by one medical record.

Where
300 Monroe Avenue NW, Grand Rapids, MI 49503
Hours
Hospital & ER open 24/7 · visitors 8 a.m. to 8 p.m.
Parking
Monroe Avenue ramp, $4 flat for patients and visitors. Free valet at the main entrance, 7 a.m. to 7 p.m.

Services Emergency (24/7) · Same-day primary care · Primary care · Surgery · Cardiology · Cancer care & infusion · Orthopedics & rehab · Imaging & lab · Behavioral health

Request an appointment at Riverbank Medical Center

Covered emergency entrance with a red Emergency sign at the brick and glass front of Riverbank North Hospital

Riverbank North Hospital

Hospital · ER 24/7

ER wait about 18 min (sample)

Home of the Family Birth Center: 14 private labor and delivery suites, a Level II special care nursery, and a 24/7 OB triage line answered by labor nurses.

Where
4820 Alpine Ridge Parkway, Comstock Park, MI 49321
Hours
Hospital & ER open 24/7 · birth center support person anytime
Parking
Free surface parking at every entrance, with stork spaces reserved at the Birth Center door.

Services Emergency (24/7) · Primary care · Pediatrics · Maternity & birth · Surgery · Imaging & lab

Request an appointment at Riverbank North Hospital

Mirrored glass hospital building at Riverbank East set among mature trees and a broad green lawn

Riverbank East Hospital

Hospital · ER 24/7

ER wait about 12 min (sample)

A community hospital on the east side with a low-wait emergency department, a same-day surgery center, and our newly expanded cancer Infusion Center in a garden setting.

Where
6200 Cascade Meadows Drive SE, Grand Rapids, MI 49546
Hours
Community ER open 24/7 · Infusion Center Mon to Sat
Parking
Free surface parking steps from the door, with accessible spaces at both entrances.

Services Emergency (24/7) · Primary care · Surgery · Cancer care & infusion · Orthopedics & rehab · Imaging & lab

Request an appointment at Riverbank East Hospital

Clinics & urgent care

Neighborhood care, close to home

Primary care, pediatrics, and specialty outreach in three neighborhood clinics, plus walk-in urgent care in the Mill District, open every single day.

Calm clinic lobby at Cedar Landing with a charcoal reception desk, wood paneling, and a living plant wall

Riverbank Clinic at Cedar Landing

Clinic

Our largest neighborhood clinic: family medicine, same-day sick visits, pediatrics, on-site lab and X-ray, and the new orthopedic walk-in for sprains and simple breaks.

Where
1140 Cedar Landing Boulevard NE, Grand Rapids, MI 49505
Hours
Weekdays 7 a.m. to 7 p.m. · Sat 8 a.m. to 1 p.m.
Parking
Free lot at the front door.

Services Same-day primary care · Primary care · Pediatrics · Orthopedics & rehab · Imaging & lab

Request an appointment at Riverbank Clinic at Cedar Landing

Light wood reception desk under a slatted ceiling in the Westbrook clinic lobby, with waiting chairs along the wall

Riverbank Clinic at Westbrook

Clinic

Primary care with specialty outreach. Medical Center cardiologists hold clinic here twice a week, and the rehabilitation gym handles physical therapy close to home.

Where
2210 Westbrook Commons Drive SW, Wyoming, MI 49519
Hours
Weekdays 7:30 a.m. to 6 p.m.
Parking
Free lot, with the accessible entrance on the south side.

Services Same-day primary care · Primary care · Cardiology · Orthopedics & rehab · Imaging & lab

Request an appointment at Riverbank Clinic at Westbrook

Clinician in a white coat greeting a smiling patient in a sunlit Maple Grove exam room

Riverbank Clinic at Maple Grove

Clinic

Family medicine, pediatrics, and our behavioral health hub, with therapy and psychiatry under the same roof as your family's doctor, in person or by video.

Where
870 Maple Grove Road, Rockford, MI 49341
Hours
Weekdays 8 a.m. to 5:30 p.m.
Parking
Free lot at the door.

Services Primary care · Pediatrics · Imaging & lab · Behavioral health

Request an appointment at Riverbank Clinic at Maple Grove

Front desk staff checking in a walk-in patient at Mill District Urgent Care, with a clinician reviewing a chart nearby

Riverbank Urgent Care at Mill District

Urgent care · walk in

Current wait about 25 min (sample)

Walk-in care for problems that can't wait for an appointment but don't need an ER: minor illness, cuts, sprains, and simple breaks, with X-ray on site every open hour.

Where
415 Millwright Street SW, Grand Rapids, MI 49504
Hours
Walk in daily 8 a.m. to 8 p.m., including holidays
Parking
Free lot beside the entrance.

Services Urgent care walk-in · Imaging & lab

Not sure urgent care fits? Use the guide

Services grid

What's available where

The whole system on one grid. If the service you need isn't offered at your nearest door, your care team routes you, and your chart gets there before you do.

Swipe the grid sideways to see every location.

Services offered at each Riverbank Health location
Service Medical Center North Hospital East Hospital Cedar Landing Clinic Westbrook Clinic Maple Grove Clinic Mill District Urgent Care
Emergency (24/7) Emergency (24/7) offered at Medical Center Emergency (24/7) offered at North Hospital Emergency (24/7) offered at East Hospital Emergency (24/7) not offered at Cedar Landing Clinic Emergency (24/7) not offered at Westbrook Clinic Emergency (24/7) not offered at Maple Grove Clinic Emergency (24/7) not offered at Mill District Urgent Care
Urgent care walk-in Urgent care walk-in not offered at Medical Center Urgent care walk-in not offered at North Hospital Urgent care walk-in not offered at East Hospital Urgent care walk-in not offered at Cedar Landing Clinic Urgent care walk-in not offered at Westbrook Clinic Urgent care walk-in not offered at Maple Grove Clinic Urgent care walk-in offered at Mill District Urgent Care
Same-day primary care Same-day primary care offered at Medical Center Same-day primary care not offered at North Hospital Same-day primary care not offered at East Hospital Same-day primary care offered at Cedar Landing Clinic Same-day primary care offered at Westbrook Clinic Same-day primary care not offered at Maple Grove Clinic Same-day primary care not offered at Mill District Urgent Care
Primary care Primary care offered at Medical Center Primary care offered at North Hospital Primary care offered at East Hospital Primary care offered at Cedar Landing Clinic Primary care offered at Westbrook Clinic Primary care offered at Maple Grove Clinic Primary care not offered at Mill District Urgent Care
Pediatrics Pediatrics not offered at Medical Center Pediatrics offered at North Hospital Pediatrics not offered at East Hospital Pediatrics offered at Cedar Landing Clinic Pediatrics not offered at Westbrook Clinic Pediatrics offered at Maple Grove Clinic Pediatrics not offered at Mill District Urgent Care
Maternity & birth Maternity & birth not offered at Medical Center Maternity & birth offered at North Hospital Maternity & birth not offered at East Hospital Maternity & birth not offered at Cedar Landing Clinic Maternity & birth not offered at Westbrook Clinic Maternity & birth not offered at Maple Grove Clinic Maternity & birth not offered at Mill District Urgent Care
Surgery Surgery offered at Medical Center Surgery offered at North Hospital Surgery offered at East Hospital Surgery not offered at Cedar Landing Clinic Surgery not offered at Westbrook Clinic Surgery not offered at Maple Grove Clinic Surgery not offered at Mill District Urgent Care
Cardiology Cardiology offered at Medical Center Cardiology not offered at North Hospital Cardiology not offered at East Hospital Cardiology not offered at Cedar Landing Clinic Cardiology offered at Westbrook Clinic Cardiology not offered at Maple Grove Clinic Cardiology not offered at Mill District Urgent Care
Cancer care & infusion Cancer care & infusion offered at Medical Center Cancer care & infusion not offered at North Hospital Cancer care & infusion offered at East Hospital Cancer care & infusion not offered at Cedar Landing Clinic Cancer care & infusion not offered at Westbrook Clinic Cancer care & infusion not offered at Maple Grove Clinic Cancer care & infusion not offered at Mill District Urgent Care
Orthopedics & rehab Orthopedics & rehab offered at Medical Center Orthopedics & rehab not offered at North Hospital Orthopedics & rehab offered at East Hospital Orthopedics & rehab offered at Cedar Landing Clinic Orthopedics & rehab offered at Westbrook Clinic Orthopedics & rehab not offered at Maple Grove Clinic Orthopedics & rehab not offered at Mill District Urgent Care
Imaging & lab Imaging & lab offered at Medical Center Imaging & lab offered at North Hospital Imaging & lab offered at East Hospital Imaging & lab offered at Cedar Landing Clinic Imaging & lab offered at Westbrook Clinic Imaging & lab offered at Maple Grove Clinic Imaging & lab offered at Mill District Urgent Care
Behavioral health Behavioral health offered at Medical Center Behavioral health not offered at North Hospital Behavioral health not offered at East Hospital Behavioral health not offered at Cedar Landing Clinic Behavioral health not offered at Westbrook Clinic Behavioral health offered at Maple Grove Clinic Behavioral health not offered at Mill District Urgent Care

Visiting hours, parking details, and billing questions live on the patients & visitors page. For anything time-sensitive, the 24/7 nurse line at (616) 555-0119 can check today's availability before you drive.

Find care

Not sure where to start? That's what the guide is for.

Answer two questions and we'll point you to the right front door (the ER, urgent care, a clinic, or a nurse on the phone) and explain why.

Or call the 24/7 nurse line: (616) 555-0119

Fictional sample site by SearchPod