Emergency? Call 911. Not sure where to go? Start with the guide.
Request an appointment 24/7 Nurse Line: (616) 555-0119
Service line · 05
Emergencies don't make appointments. Riverbank runs three ERs so that no one in the valley is more than fifteen minutes from a door that never closes, with a Level II trauma team downtown for the most serious injuries.
Not sure this is the right door? Use the care guide.
What we treat
What we do
Your first visit
A nurse checks you within minutes of arrival, and the sickest patients are always seen first. Registration happens at your bedside. If you're admitted, the hospital team already has your ER chart.
When it can't wait
Call 911 for chest pain, stroke signs (face drooping, arm weakness, slurred speech), severe bleeding, or trouble breathing. Paramedics start treatment on the way. When you're unsure at 3 a.m., the nurse line answers. When it's clearly serious, don't call us first. Call 911.
The team
Emergency Medicine
Dr. Reyes directs the Level II trauma program downtown and chairs the stroke response committee across all three ERs.
Find care
The care guide starts with the safety question, then routes you. The 24/7 nurse line answers (616) 555-0119 around the clock.
Or call the 24/7 nurse line: (616) 555-0119