Contact

Talk to a person

Every number below reaches a real person, with no phone-tree maze. For emergencies, skip all of it and call 911.

By phone

The short directory

24/7 Nurse Line: symptoms & advice Always answered live, any hour (616) 555-0119
Main line & appointments Weekdays 7 a.m. to 7 p.m. (616) 555-0180
OB triage (pregnancy, any week) 24/7, answered by labor nurses (616) 555-0163
Behavioral health access line Weekdays 8 a.m. to 6 p.m. (616) 555-0147
Billing & financial assistance Weekdays 8 a.m. to 5 p.m. (616) 555-0132

Emergency? Call 911 or go to the nearest emergency department. All three Riverbank ERs are open 24/7. Mental-health crisis: call or text 988.

Riverbank Medical Center 300 Monroe Avenue NW, Grand Rapids, MI · (616) 555-0181
Riverbank North Hospital 4820 Alpine Ridge Parkway, Comstock Park, MI · (616) 555-0182
Riverbank East Hospital 6200 Cascade Meadows Drive SE, Grand Rapids, MI · (616) 555-0183
Riverbank Clinic at Cedar Landing 1140 Cedar Landing Boulevard NE, Grand Rapids, MI · (616) 555-0184
Riverbank Clinic at Westbrook 2210 Westbrook Commons Drive SW, Wyoming, MI · (616) 555-0185
Riverbank Clinic at Maple Grove 870 Maple Grove Road, Rockford, MI · (616) 555-0186
Riverbank Urgent Care at Mill District 415 Millwright Street SW, Grand Rapids, MI · (616) 555-0187

By message

Non-urgent only. Messages are answered within one business day. Never use this form for symptoms or emergencies.

Need an appointment? The appointment request form takes four short steps, and a scheduler calls you back within one business day.

Full name

Topic

Message

Demo site: nothing is sent or stored beyond this page. Please don't include medical details in a real message form either; portals exist for that.

Find care

Answer two questions and we'll point you to the right front door (the ER, urgent care, a clinic, or a nurse on the phone) and explain why.

Or call the 24/7 nurse line: (616) 555-0119