Birth to 8 weeks
Newborn care
The first weeks, with a hand on your shoulder
New babies are seen within two business days of coming home. Weight checks, feeding support, jaundice review and safe-sleep guidance, plus honest reassurance about what's normal at 3 a.m.
What to expect
How we approach newborn care
The first weeks home are a lot. We see new babies within two business days of hospital or midwife discharge, and as often as needed after that.
Parents are part of these visits too. We ask how you are sleeping, eating and coping, because a well-supported parent is part of a well baby.
What's included
- First visit within two business days of hospital or midwife discharge
- Weight and jaundice checks as often as your baby needs them
- Feeding support for breast, bottle, pumping and every mix in between
- A weekly feeding drop-in at Orléans on Tuesday mornings
- Safe-sleep and car-seat basics, without the lecture
How it works
Four steps, no surprises
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1. Register before or after birth
Register online or call. If you register before the birth, we're ready the moment you're home.
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2. The first visit
A weight check, a head-to-toe exam and a feeding review, at whatever pace your baby sets. Plan on 30 to 45 minutes.
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3. Follow-ups as needed
Extra weight or feeding checks in the first weeks are normal, not a sign anything is wrong.
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4. Settle into the schedule
From one month, well-child visits follow the regular rhythm, with immunizations starting at two months.
Call us right away if your newborn
- Has a fever (38°C or higher) and is under 3 months old
- Is feeding poorly, or has far fewer wet diapers than usual
- Looks more yellow in the skin or eyes, or the yellow is spreading
- Seems unusually sleepy, floppy or hard to wake
If your baby is struggling to breathe or turning blue, call 911. After hours, registered families can call the nurse line at (613) 555-0199.
Who you'll see
Clinicians who focus on this
Questions parents ask
Good to know
How soon do you see newborns?
Within two business days of coming home, sooner if the hospital or midwife asks. Weight checks and feeding follow-ups happen as often as your baby needs.
Can we meet the clinic before the baby arrives?
Yes. We run short prenatal meet-and-greets so you can see the space, meet a clinician and ask how the first weeks work. Book one through the contact page.
Do you support formula feeding?
Yes. We support fed babies and coping parents: breastfeeding, pumping, formula and any combination, with practical help and no judgment.
More answers on the FAQ page, or ask us directly.
New to Sunside? Let's get you registered.
Five short steps online, about four minutes. Or call and our front desk will do it with you.